Communication & Marketing

A Silent Workshop
Loses Customers!

Eliminate "Is my car ready?" phone calls. Deliver automated real-time notifications from vehicle check-in to final handover, elevating your shop's professional image.

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Müşteri Takip ve Mesajlaşma Paneli

Master Both Shop Floor and Client Relations

Bridge the gap between staff and customers. Coordinate multi-channel updates through in-app alerts, WhatsApp, and email effortlessly.

Eliminate Shouting in the Bays

The second an intake order is created at reception, the assigned technician receives a digital job ticket on their mobile. No yelling, no ringing bells—pure workshop tranquility.

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Win Back Inactive Customers

Filter vehicle owners who haven't visited in months or who need ceramic re-application. Send bulk "We Miss You" reactivation promotions with one tap.

Customer Filter Screens

Why Does Your Shop Need Automated Communication?

OtoPak operates like a dedicated PR manager for your brand. When drivers leave their vehicles, they crave reassurance. Real-time updates build trust and keep customer confidence high.

Automated WhatsApp Messages from Your Own Number

While legacy systems rely on bland SMS, OtoPak empowers you to dispatch interactive messages directly through your own business WhatsApp number.

  • Branded Digital Receipt Delivery: Deliver interactive, branded PDF digital receipts via WhatsApp upon job completion.
  • Isolated Business Identity: Messages originate under your business name, phone number, and logo—not a third-party platform.
  • Stage-by-Stage Alerts: (Queued, Washing, Polishing, Ready) Customers receive status updates every time staff adjust the board.
  • Loyalty Point Credits: "Congratulations! You earned 50 PakPoints on this service" is instantly sent to drive future retention.
Auto centers providing branded PDF service slips over WhatsApp build unmatched prestige. OtoPak shops experience 70% faster pick-ups and zero lot congestion.

High-Yield Retention Analytics

Our CRM tracks top spenders and high-frequency VIPs automatically. Offer personalized promotions to keep your most profitable relationships thriving.

Frequently Asked Questions about CRM & Messaging

In-app push notifications sent to client devices are UNLIMITED with zero hidden carrier fees.
No. Our "Quiet Hours" rule restricts promotional messaging strictly to your designated operating hours.
Yes! You can export your full customer database, visit history, and contact details to Excel at any time with a single click.

Let Staff Focus on Quality, Not Constant Phone Inquiries.

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